Senior Content Strategist

About the role Chime is building a world-class member support organization, and we believe member support should be built around 3 guiding principles: Frictionless product: Use member insights to mitigate member issues with a simple, transparent product Self-service: Provide self-service and automated capabilities to help members quickly resolve issues while creating a community for members to support each other Excellent support: When members do have to contact us, provide them with excellent s