Senior Customer Success Manager, Strategic Accounts

ABOUT THE TEAM We're an innovative, strategic team known for strong discovery skills and creative problem solving. We manage a portfolio of Fortune 500 enterprise customers across a range of verticals. YOUR MISSION You will lead the post-sale strategy for a portfolio of our highest-value enterprise accounts. You will move past the traditional, reactive "war room" culture of Customer Success to establish a predictable, value driven operating backbone for your customers.